Getting replacement parts to an impatient market is not for the timid. We know your customers can't afford to wait. They want their parts now and you're the key to getting their units back up and running.

Through DHL Solutions, we design and maintain service parts networks that not only provide your customers the parts they need quickly, but also helps you anticipate and prepare for that demand. We give you real-time visibility into what inventories are in stock and what's in motion. And we manage an end-to-end model that integrates transportation, warehousing, and repair-cycle management.

How do we do it all? With a strategic global network dedicated to the service parts logistics industry. Our network is supported by professionals who understand the tight delivery times required in the aftermarket services supply chain. The result: having the right part, in the right place at the right time.

Contact a DHL Supply Chain transportation logistics specialist

Service Parts Logistics Services

  • Reverse logistics
  • Testing and screening
  • Returns logistics
  • Exchange logistics
  • Service Parts Logistics Services
  • Transportation management
Service Parts Logistics Services

How We Work

Quality Assurance

You can't manage what you can't measure. We track your business from every angle to make sure it delivers the results you need.

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Case Study: Streamlining processes and consolidating facilities helps Xerox reduce supply chain costs

Over the years, Xerox’s spare parts supply chain had grown to support its North American customer base, but the resulting system was overly complex. So the company tapped DHL Supply Chain to standardize and modernize its supply chain. DHL Supply Chain streamlined locations, integrated systems and implemented new technology, leading to a 15 percent cost savings across the entire network.

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