Case Study: Novartis Partners with DHL Supply Chain for Strategic Supply Chain Outsourcing
Novartis, a leading global pharmaceutical manufacturer, recognized the need for a more flexible supply chain that could support varying and expanded distribution strategies. Collaboratively, Novartis and DHL Supply Chain developed a supply chain repositioning plan without disrupting the continuity of supply to customers. Novartis relocated its warehouse, optimized IT processes, and implemented customer-centric initiatives. Volume ramped up quickly, while total costs and cost per unit declined sharply. And, the flexibility achieved enabled Novartis to remain focused on its core objective: patient care.
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