Fail to plan and you're planning to fail. You've heard it before. We know it's a fact.

That's why DHL Supply Chain has made project management a core discipline and key differentiator. We've designed, from the ground up, a proprietary management approach that simply works better.

We know that one missed deadline can jeopardize the entire outcome. So we do more than delegate responsibilities. We define roles, expectations, scope, and goals in incredible detail, then monitor projects so closely that we can anticipate and respond to risks and opportunities before they happen. Which is a key to keeping a project on track.

We call our project management system DePICT, and it's a big part of what makes DHL Supply Chain such an effective partner.

Time invested up front pays off later. Together, we determine objectives, budget, time constraints, resources, risks, assumptions, and other variables that are captured and presented in a project charter.

"Monitor-Evaluate-Act" is a technique our project managers use to ensure the program stays on track. Clear communication is particularly vital during this phase.

Our formal closure process. The hand-off to ongoing operations management includes disciplined post-project review and analysis.

The backbone of the project, and the measure of all progress. Through kickoff workshops and other discussions, we create a plan with clear timelines and responsibilities that take the program from start-up to steady state.

Our certified project managers support field operations and provide review and oversight. As work proceeds, we manage risk, issue resolution, scope change, and status reporting.


How DHL Supply Chain project management is more effective

  • Detailed tracking of hours controls budgets.
  • Established points of review, approval, execution, and other milestones move the program forward.
  • Regular communication ensures objective and candid information sharing.
  • Consistent reporting helps you understand status, progress, and challenges, creating actual cost visibility.
  • Focused issue elevation and scope change management eliminates surprises and reconciles performance if corrective action is necessary.
  • Clearly established accountability encourages ownership and commitment to the program.